Proactively report and take responsibility for emergency response to ensure safety

    Recently, the Civil Aviation Administration issued a clear telegram, praising the company's initiative to report the hidden danger of wrong installation of A320 aircraft elevator hinge bushing.

    During the early period of the company's regular inspection of an A320 aircraft, Chen Shuai, a maintenance personnel, found that the hinge bushing was worn beyond the standard when inspecting the elevator hinge bearing and joint clearance. The bushing was replaced according to the requirements of the job card. The maintenance personnel used the A320 model IPC to accurately identify the lining kit number, and found that the bushing number of an aircraft that had completed the same work in the early period was wrong. The employee took the initiative to report. The Quality and Safety Department conducts a quality investigation and immediately reports the situation to the customer and the Civil Aviation Administration, and takes the lead in organizing emergency response from various departments: the Technical Engineering Department contacts the Airbus manufacturer to obtain corresponding solutions, the Supply Department coordinates emergency allocation of aviation materials from multiple parties, and the Production Department organizes personnel to rush to the customer's base overnight to complete the replacement of the wrong part number liner as soon as possible. However, under the timely disposal of the company, the aircraft involved did not operate improperly, We have kept the company and customer losses to a minimum.

    Be cautious and easy to seek refuge, and respect the small with great ambition. Our maintenance personnel demonstrated excellent professional skills and proactive hand raising awareness during the incident. The management personnel adhered to a highly responsible attitude towards customers and quality, withstood pressure, decisively reported and handled the situation properly, reflecting Rizhao Mountain's rigorous and professional ability, integrity and pragmatic character, and a sense of responsibility. Through timely and effective cooperation with manufacturers and operators, safety hazards were properly eliminated, We have firmly upheld the safety "bottom line" and integrity "red line". At the same time, this incident has also sparked learning about the use of Airbus maintenance manuals in the industry, which has played a positive role in improving the industry's ability to use Airbus manuals and changing habitual thinking about Airbus IPC manuals. Our maintenance personnel have received written commendation from the Civil Aviation Administration for their performance.

    Steaeco(RiZhao) will adhere to the corporate policy of "safety, professionalism, refinement, and efficiency", continuously study maintenance skills, refine maintenance style, create a proactive reporting atmosphere, and improve maintenance quality, adding bricks and tiles to the high-quality development of civil aviation, truly achieving "satisfying oneself, reassuring customers" and "making every flight safer, and making every aircraft more beautiful".